About

With so many Austin Plumbers and Round Rock plumbers to choose from, we understand that choosing a plumber can be difficult. Here at Roger’s Plumbing, we work hard to stand out from the rest of our competitors. We do this by having uncompromising high standards, and offering our clients unique benefits that many plumbers in the Austin area do not offer. On this page, it is our mission to explain what makes us different.

Roger’s Plumbing has been working at perfecting its mission as Round Rock plumbers since 1994. Delivering world-class service to each of our clients, exceeding expectations, and service them for life. We know it starts with the right people that have a passion for serving others. From a water drip to a drain clog, our fully trained, drug-test and background checked technicians are able to provide a solution. Seeing is believing, and from our floor savers to our warehouse on wheels, our installation and repair standards allow us to provide a 2 year warranty on our general repairs.

We not only want to protect your largest investment (your home) we also know your time is valuable. At Roger’s Plumbing, your phone won’t go to another Round Rock plumbers answering service, but will be answered by an alive person. Our price guide allows us to not only give you a cost in writing, but also options. We want you to make the best decision possible based on your families needs, your wants, and your budget. Not all plumbing issues are planned for that’s why we offer flexible payment options through financing.

Mission Statement

“Our mission is to deliver world class customer service to every one of our clients. We will exceed their expectations, deliver more than we promised, and serve them for life.”

Vision Statement

“Our vision is to serve our clients, our trade and our community with a passion. Our aim is to provide the resources for the career development, personal growth, and better citizenship to a team that exceeds our client’s expectations. Our goal is growth, annual profitability and a permanent smile.”

Free Quote

j

Teach

One of our main core values for our Round Rock plumbers is the value of teaching. Our team places a high value on teaching, training, and coaching in order to provide our customers with the highest quality customer service and the greatest levels of satisfaction. We have unfortunately heard stories of other plumbing companies not offering ongoing teaching and training to their staff. Without a well-trained and knowledgeable staff, our clients cannot receive the best service. Whenever you work with Roger’s Plumbing, you work with a sharp, in uniform, well-trained team. Give us a call today!

Expect

Another one of our core values here at Roger’s Plumbing is to “expect.” We want to make sure that you expect the highest quality service from our Round Rock plumbers. Whenever you work with Roger’s Plumber you will work with a well-trained team that has your best intentions at heart. What can you expect, you may ask? You can expect a technician to be in uniform, to arrive on time, to offer a fair price, and work until you are satisfied. We believe having the right expectations is a very important part of how we do business here at Roger’s Plumbing.

R

Accountable

In the current day and age that we live in, it seems like accountability has been forgotten. There are too many business out there that try to win on a high volume play, that doesn’t consider maintaining and being held accountable to high standards. Here at Roger’s plumbing, our Round Rock plumbers believe that core values simply do not matter if you’re not being held accountable to those values. We will not only hold our team accountable to our core values as an organization, but we will also hold them accountable for delivering the highest levels of service while striving to exceed expectations in every area.

Work

Have you ever been disappointed in the plumbing company that you have worked with in the past simply because they have not worked hard enough? Perhaps you may have felt taken advantage of by a company that charged an hourly rate, and seemingly sought to do all they could to make a job take longer in order to bill you at a higher rate. We guarantee that you will never experience that with us because we train our team in the value of hard work. Furthermore, our team will not only work hard, but work smart. Getting a customer callback is never a fun thing and we strive to do all we can to get the job right the first time. If you are looking for Round Rock plumbers that will work hard AND smart, give us a call.

Serve

it’s important for us to make sure our customers know that we are always looking for different ways we can serve. We take great pride in the services we provide the community, but do all we can do demonstrate a heart of service as well. When working with us, you won’t experience a company that tries to nickel and dime you at every turn. Instead you will find an organization that is passionate about serving and over delivering on every job.

Enthusiasm

At Roger’s Plumbing we are “see the glass as half full” type of people. Whenever you look at the current state of affairs throughout the world, it’s easy to grow sad and disappointed quickly. We believe that being optimistic and enthusiastic in all things is one of the best ways to turn attitudes around and while driving a solution to the negative current state of affairs around us. Whenever you work with us you will be working with positive and enthusiastic people who love what they do. You might be looking at your clogged drain, slab leak, or old water heater and think, “There’s no way anyone would be enthusiastic to fix this!” But on the contrary, at Roger’s Plumbing, we love meeting those needs and are fired up to help you. We believe that fixing plumbing problems shouldn’t be difficult, and that you shouldn’t have to deal with a negative, boring plumber whenever you need one. Give Roger’s Plumbing a try today and experience what it is like to have someone be happy to fix your plumbing issues.